COMMAND CENTER
Live from Supabase ยท refreshes on load
Active Members
โ€”
Paying clients
At-Risk
โ€”
14+ days absent
Total Leads
0
FB + Organic
Win-Back Pool
0
Former clients
Loadingโ€ฆ
Revenue
โ€”
Avg Member Value
โ€”
New Members
โ€”
Cancelled
โ€”
Net Growth
โ€”
Members by Program
Adult BJJ0 members
Muay Thai0 members
Kids Martial Arts0 members
MMA0 members
FB Leads
0
Organic Leads
0
Lead โ†’ Trial Rate
โ€”
117 trials โ€” upload lead CSVs for rate
Trial โ†’ Member Rate
โ€”
28 signed up from 117 trials
Retention Rate
โ€”
32 cancelled of 96 members
Cost Per Lead
โ€”
Enter ad spend below
Appts Booked
144
81 expected this period
Show Rate
25 (31%)
25 showed of 81 expected
No-Show Rate
64 (79%)
64 no-shows of 81 expected
Appts Cancelled
28
8 cancelled ยท 20 rescheduled
๐Ÿ“ฃ Ad Spend Tracker
Checking FB Adsโ€ฆ
FB Ad Spend ($)
Google Ad Spend ($)
FB Leads
โ€”
โ€”
FB CPL
โ€”
Google Leads
โ€”
Google CPL
โ€”
Organic Leads
โ€”
Cost Per Member
โ€”
ROAS
โ€”
๐Ÿ“Š Lead โ†’ Member Conversions
FB Leads โ†’ Members
โ€”
Upload FB leads + client CSVs to track
Google Leads โ†’ Members
โ€”
๐Ÿ”Œ Google Ads API coming soon
Organic โ†’ Members
โ€”
No organic lead data this period
๐Ÿ”„ Conversion Analysis Loadingโ€ฆ
FB Leads Funnel
โ€”
Total Leads 0
Booked 0
Attended 0
Became Member 0
Total Leads โ†’ Booked: 0%
Booked โ†’ Attended: 0%
Attended โ†’ Became Member: 0%
Lead โ†’ Became Member: 0%
0 FB leads this month (from lead source tags)
Organic Leads Funnel
โ€”
Total Leads 1
Booked 0
Attended 0
Became Member 0
Total Leads โ†’ Booked: 0%
Booked โ†’ Attended: 0%
Attended โ†’ Became Member: 0%
Lead โ†’ Became Member: 0%
1 organic leads this month (from lead source tags)
Cost Per Acquisition
FB โ€” Cost Per Lead
โ€”
FB โ€” Cost Per Booked
โ€”
FB โ€” Cost Per Conversion
โ€”
Auto from FB API ($0)
FB vs Organic โ€” Current Month
Monthly Conversion Trend
Sold from FB
0
from member records
Sold from Organic
0
from member records
Sold from Google
0
from member records
Sold from Referral
0
from member records
Total Sold
0
all sources
Weekly Scoreboard โ€” Current Month
Metric โ€” โ€” โ€”
New Memberships044
Trials16716
Cancelled723
Client Lost010
Net Growth-731
Total Clients777678
Gross Income$11,746.47$6,217.78$5,255.02
Avg Member Value$152.55$81.81$67.37
Appts Booked191310
Appts Expected261413
Appts Showed535
Appts No Show875
Show %19.2321.4338.46
No-Show %30.775038.46
Revenue Trend
Member Growth
Leads by Source (FB / Organic / Google / Referral)
New vs Cancelled
Appointments: Show vs No-Show
Show Rate % Over Time
Students by Program (current)
Students by Program โ€” Trend
๐Ÿง  CLAUDE BRAIN
AI analysis of your gym โ€” upload CSVs first, then hit Analyze
Data Status
No data loaded โ€” upload CSVs first
Last Analysis
Never
๐Ÿง 
Upload your CSVs then pick an analysis
Brain sees your real numbers โ€” members, at-risk, revenue, leads, ad spend
โœ… Claude API connected via Netlify
Brain calls go through your server function โ€” no key in the browser. Configured via the CLAUDE_API_KEY env var on Netlify.
๐Ÿ’ฌ AI Prompt Advisor
Talk to Claude about improving your AI agent. Ask it to adjust how it handles specific situations, programs, or caller types.
๐Ÿฅ‹ Program Responses
What the AI says when someone asks about each program. Keep it short โ€” 1-2 punchy sentences the AI can use or riff off.
๐Ÿฅ‹ Adult BJJ
๐ŸฅŠ Muay Thai
๐Ÿ† Adult MMA
๐Ÿฏ Kids Cubs (Ages 4โ€“7)
๐Ÿฆ Kids Lions (Ages 7โ€“13)
๐Ÿ“– AI Playbook
The AI reads this before every automated SMS reply in Quick Phone. Edit anything โ†’ tap Save Playbook.
Gym Name
Location
Phone Number
Tone
๐Ÿ’ช Programs & Pricing
๐Ÿ“… Class schedule is now managed in the dedicated ๐Ÿ—“ Class Schedule tab โ€” AI reads from there automatically.
๐Ÿ›ก๏ธ Objection Handlers
If they say X โ†’ AI replies with Y
๐ŸŽฏ Engagement Rules
When AI should text or call. The auto-scheduler reads these every 15 min.
โšก First Contact (after lead opts in)
Delay (minutes)
Channel
๐Ÿ“ต No Reply Follow-Up
Try again after (minutes)
Channel
๐Ÿ“… Appointment Reminders
Booking confirmation tone (AI rewrites in this voice)
โŒ No-Show Rebook
Wait after no-show (min)
Max attempts
Over how many days
โœ… Post-Show Check-In
Hours after they show
๐Ÿ“ž Manual call no-pickup โ†’ auto-text
When YOU make an outbound call from the dashboard and the lead doesn't pick up, AI auto-sends them a short SMS in your voice ("hey it's Jamal, tried to call youโ€ฆ") so the call attempt isn't wasted.
๐Ÿ’” Win-Back (cold leads & former members)
Days of silence before win-back
๐Ÿ“ž Voice AI Rules
When AI picks up the phone โ€” inbound and outbound.
๐Ÿ“ฅ Inbound Calls (when nobody picks up)
Rings before AI picks up
Hold Message (played when transferring to Jamal)
Initial Greeting (Twilio reads before AI takes over)
AI Greeting (what AI Jamal says when it picks up)
๐Ÿ”— Cal.com Booking Links (AI sends these to leads)
When a lead wants to book a trial, AI texts the right link based on their program interest.
Adult BJJ
Muay Thai
Adult MMA
Kids Cubs (4-7)
Kids Lions (7-14)
General (any program)
๐Ÿ“ค Outbound Call After Opt-In
Delay before call (min)
Only auto-call leads from these sources (comma-separated)
Script (use [Name] for the lead's first name)
๐ŸŽ™๏ธ Voicemail Script (left when nobody picks up)
๐Ÿ“† Trial Onboarding Times (AI references these on calls + texts)
When new leads ask "when can I come try?" โ€” AI tells them about THESE specific slots. Click "Sync from Cal.com" to auto-populate from your event types โ€” Cal.com is source of truth, this text is just what AI quotes. Auto-syncs nightly at 4 AM ET.
๐Ÿค– AI Behavior Rules
These rules control how AI handles edge cases โ€” confusion, booking, hang-ups.
Confusion Rule (what to do when AI doesn't understand 2x)
Never Hang-Up Rule
๐Ÿ”Š Test My Cloned Voice (ElevenLabs)
Type any line โ€” hear it spoken in your cloned voice. Same TTS used for outbound calls + voicemails + AI receptionist.
๐Ÿ“ž Twilio Connection
Your Twilio credentials power inbound calls, SMS, and the AI voice agent. Save these once โ€” the system uses them automatically.
Account SID
Auth Token
Twilio Phone Number (From)
Your Cell (Forward unanswered calls to)
Inbound Voice Webhook URL (paste into Twilio dashboard โ†’ Phone Numbers)
Inbound SMS Webhook URL (paste into Twilio dashboard โ†’ Messaging)
๐Ÿ“š FAQ & Knowledge
The AI's brain โ€” what to say when leads ask common questions, and what to never say. Read by both reply AI and proactive AI.
โ“ FAQ โ€” Q & A pairs
If they ask Q โ†’ AI answers using A (in your voice โ€” keeps your style)
๐Ÿ“ฃ Always Mention (woven into replies when relevant)
๐Ÿšซ Never Mention (guardrails)
๐Ÿ“ Notes / Context (anything else AI should know)
๐Ÿ’ณ PROGRAMS & PRICING
What members can buy. Edit prices anytime โ€” changes apply to NEW signups. Existing members keep their grandfathered price unless you bulk-update.
Default tax %
Loading programsโ€ฆ
๐Ÿ—“ CLASS SCHEDULE
Weekly recurring classes. Cal.com is for trial appointment bookings โ€” this is the ongoing schedule for members. AI agent reads this when asked "what time is BJJ tonight?".
๐Ÿ“„ Schedule PDF Link (auto-sent when leads text "send me the schedule")
Loadingโ€ฆ
๐ŸŽฝ ROSTERS
Manual rosters grouped by program. Create a roster (e.g. "Adult BJJ โ€” Advanced", "Comp Team", "Cubs Beginner"), then assign members to it. A member's roster controls which classes they're allowed in.
Loadingโ€ฆ
๐Ÿท TAGS
Every tag in use across your contacts. Program-level "default tags" auto-apply when someone joins (set those in Programs & Pricing). Edit/rename/merge here to clean up legacy tags from imports.
Loading tagsโ€ฆ
๐Ÿ’ฐ BILLING & CHARGES
Upcoming auto-charges + past billing history. Each charge inherits the program/plan/category from the membership at charge time so reports stay stable even if you change prices later.
Next 30 days
Memberships scheduled to auto-bill in the upcoming period
PROJECTED TOTAL
$0
Loadingโ€ฆ
COACHES & STAFF
Members tagged as coaches โ€” excluded from at-risk alerts
NameProgramPhone
AT-RISK MEMBERS
Members who haven't trained in 14+ days โ€” reach out before they quit
โณ

Loading membersโ€ฆ

Pulling live data from Supabase

14โ€“21 Days
19
Warm โ€” check in
22โ€“30 Days
12
Getting cold
31โ€“60 Days
28
Hot risk
60+ Days
82
Critical
๐Ÿ“ฑ Text Message Template (use [Name] for auto-fill)
NameProgramLast SeenRiskActionsPhoneText
Demian Chornii๐Ÿ†• NEW ยท 40d ago White 18 days ago Warm
8622908210
Anthony Fernandez โ€” 913 days ago Critical
2014711168
Jason Sullivan White Belt 906 days ago Critical
โ€”
Rhys Jervis White Belt 677 days ago Critical
19732869351
Deren Miller Blue 418 days ago Critical
19732703100
Mike Burke โ€” 414 days ago Critical
12016189585
Robert Leamy Blue Belt 342 days ago Critical
19085771704
Tristan Smith Purple 334 days ago Critical
12016021846
Kadeem Isaacs Purple Belt 319 days ago Critical
19732349385
Juan Montes Purple Belt 293 days ago Critical
17329109904
Gregory Kleiman Brown Belt 292 days ago Critical
19086424981
Ryan Maldonado White 279 days ago Critical
19088727874
Jeremy Montanez โ€” 266 days ago Critical
19084147414
Julian Vitug Blue Belt 266 days ago Critical
19085680033
Theodore Dieujuste White 259 days ago Critical
19089864279
Juliana Robinson White Belt 251 days ago Critical
9084943679
Ryan O'Grady White Belt 250 days ago Critical
19083704488
Jason Okwuobi Brown 249 days ago Critical
18622186633
Omari Barnes White Belt 245 days ago Critical
15512278900
Valerie Santamaria White Belt 206 days ago Critical
9084046524
Adrian Fuentes Purple 201 days ago Critical
8624145321
Valentina Passos White Cubs 201 days ago Critical
9086323083
Liam Canares White Belt 181 days ago Critical
9082478689
Mason Canares White Yellow 181 days ago Critical
19082478689
Dorian Joseph Blue Belt 178 days ago Critical
19087649939
COMMS CENTER
Automated texts & emails โ€” re-engagement, expiry reminders, smart replies
Automation
Loadingโ€ฆ
Re-Engage Texts
โ€”
Last 90 days
Replied Back
โ€”
Members who responded
Expiry Reminders
โ€”
Last 90 days
Emails Sent
โ€”
Last 90 days
โš™๏ธ To activate email โ€” add your Resend API key
1. Sign up free at resend.com  ยท  2. Copy your API key  ยท  3. Netlify โ†’ Site Settings โ†’ Environment Variables โ†’ add RESEND_API_KEY  ยท  4. Trigger redeploy. SMS works now without it.
๐Ÿ“‹ What the automation sends
๐Ÿ”„ Re-Engagement Sequence โ€” members who stop coming
Step 1 โ€” 14 Days No Check-In AUTO
RULE: Member hasn't checked in for exactly 14โ€“27 days AND has not received this step yet.
๐Ÿ“ฑ TEXT: "Hey [Name], it's Coach Jamal. Haven't seen you on the mats in a couple weeks โ€” everything good? We miss you out here. Come roll with us soon! - Coach Jamal"
๐Ÿ“ง EMAIL: Subject โ€” "Hey [Name] โ€” Coach Jamal checking in" ยท Includes booking link
Step 2 โ€” 28 Days No Check-In AUTO
RULE: Member hasn't checked in for 28โ€“41 days AND step 2 has not been sent yet.
๐Ÿ“ฑ TEXT: "Hey [Name], Coach Jamal here. It's been about a month and I wanted to check in. Life gets busy โ€” I get it. What's making it hard to get in? - Coach Jamal"
๐Ÿ“ง EMAIL: Subject โ€” "[Name], haven't seen you in a while" ยท Asks what's getting in the way
Step 3 โ€” 42 Days No Check-In FINAL
RULE: Member hasn't checked in for 42+ days AND step 3 not sent yet. This is the last attempt.
๐Ÿ“ฑ TEXT: "[Name], it's Jamal. I don't want to lose you from our team. If something came up โ€” schedule, money, whatever โ€” just reply and we'll figure it out. Door's always open. - Coach Jamal"
๐Ÿ“ง EMAIL: Subject โ€” "[Name] โ€” let's talk" ยท Offers to work through whatever's in the way
๐Ÿ’ณ Membership Expiry Reminders
7 Days Before Renewal AUTO
RULE: Member has an active membership with end_date exactly 7 days away.
๐Ÿ“ฑ TEXT: "Hey [Name]! Just a heads up โ€” your membership renews in 7 days on [Date]. It'll auto-renew โ€” nothing you need to do! See you on the mats! - Coach Jamal"
๐Ÿ“ง EMAIL: Subject โ€” "Heads up โ€” your membership renews in 7 days" ยท Shows renewal date, confirms auto-renew
1 Day Before Renewal AUTO
RULE: Active membership end_date is tomorrow. Final reminder before the charge hits.
๐Ÿ“ฑ TEXT: "Hey [Name], your membership renews tomorrow! You're all set โ€” it auto-renews. ๐Ÿฅ‹ - Coach Jamal"
๐Ÿ“ง EMAIL: Subject โ€” "Your membership renews tomorrow, [Name]" ยท Reassures them, nothing to do
๐Ÿ’ฌ Smart Reply Handling
When a member texts back
If they say "been coming / been there / made it"
Auto-replies: "That's great! Just make sure you check in on the kiosk when you arrive โ€” it tracks your progress and belt milestones ๐Ÿฅ‹" โ€” then stops the sequence.
Any other reply
Marks them as replied in the log so you know they responded. Your AI (Coach Jamal voice) handles the conversation naturally from there.
Send Log:
Loading outreach logโ€ฆ
RETENTION CENTER
Active members who haven't trained in 14+ days โ€” call, text, or mark contacted
๐Ÿ“ž

No data loaded

Upload your Active Clients CSV to see at-risk members

โ˜€๏ธ TODAY
Loading your morning briefing...
๐Ÿ’ฐ REVENUE ยท MTD
โ€”
This month
Today: โ€”
๐Ÿฅ‹ NEW MEMBERS ยท MTD
โ€”
Joined this month
Today: โ€”
โŒ CANCELS ยท MTD
โ€”
Cancelled this month
Today: โ€”
NEW LEADS ยท 24h
โ€”
Last 24 hours
TODAY'S BOOKINGS
โ€”
Trial appointments today
NO-SHOWS ยท 7d
โ€”
Need recovery
๐Ÿค– AI MSGS ยท 24h
โ€”
Sent by AI
๐Ÿ“ธ GMB PHOTOS THIS WEEK
โ€”
โ€”
๐ŸŽฏ WEEKLY PHOTO GOAL
โ€”
photos per week target
๐Ÿ“… Today's Bookings
No trial appointments scheduled today.
๐Ÿšจ Recover No-Shows (last 7 days)
Click ๐Ÿ”ฅ to fire AI rebook
No no-shows in the last 7 days. ๐Ÿฅ‹
๐Ÿ“ฌ Follow-Up Queue
Queue is clear! ๐ŸŽฏ
๐Ÿ”ฅ Daily Grind
0 / 3 done
โœ… Today's Tasks
No tasks for today. Add one above!
โš ๏ธ Needs Your Attention
No staff escalations.
๐Ÿ“Š FUNNELS
Build the AI follow-up sequence for each program. Pick a funnel from the dropdown to edit it, or add a new one for a custom program.
Choose Funnel
โž• ADD LEAD
Walk-in, inbound call, or any new lead โ€” drop them here. AI follow-up fires next.
New Lead Info
Lead Type *
First Name *
Last Name
Phone *
Email
Program of Interest *
Source *
๐Ÿ“ Address + Birthdate (optional, can fill later)
Birthdate
Street Address
City
State
Zip
๐Ÿšจ Emergency Contact (optional, required to sign waiver)
Name
Relationship
Phone
Notes (optional)
๐Ÿ‘ฅ CONTACTS
Every contact. Click any name to open the full profile + conversation.
?
๐Ÿ“ท
๐Ÿ“‹ Personal Info & Waiver
๐Ÿ’ณ Membership
๐Ÿฅ‹ Belt & Rank
Loading ranksโ€ฆ
๐Ÿ’ณ Payment Method
No card on file
๐Ÿ’ต Bills & Invoices
๐Ÿท Tags
๐Ÿฅ‹ Programs
๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง Family / Linked Contacts
โœ… Next Step / TODO
๐Ÿ“ Notes
๐Ÿ”ฎ Future Follow-Ups
"Ask me in May" / "After my baby" / "End of school year" โ€” schedule it and AI fires the message on the day, with the original context.
๐Ÿ“‹ Timeline
๐Ÿ’ฌ Conversation
โš ๏ธ Danger Zone
Permanently delete this contact from Supabase. Their messages, calls, and bookings stay archived but the lead record is removed.
๐Ÿฅ‹ MEMBERS
Active members โ€” pulled live from your contacts.
Loading membersโ€ฆ
๐Ÿ”ฎ FOLLOW-UPS
Every "ask me later" you've parked. AI fires them on the day with the original context.
LEADS PIPELINE
Facebook leads and organic leads โ€” your sales pipeline
๐ŸŽฏ

No data loaded

Upload your FB Leads and Organic Leads CSVs

WIN-BACK LIST
These people already know you. Easiest sales you'll ever make.
๐Ÿ’ฐ

No data loaded

Upload your Former Clients CSV

LEAD TRACKER
Log your weekly leads by source โ€” builds history automatically
Log This Week's Leads
Week of
FB Leads
Organic Leads
Google Ads Leads
Other Leads
Weekly Lead History
Week FB Organic Google Ads Other Total
HISTORY
Weekly snapshots saved automatically every time you upload CSVs

๐Ÿ“… How This Works

Every Monday when you upload your 6 CSVs, the dashboard automatically saves that week's numbers. History builds up over time. No manual entry needed.

Saved Weekly Snapshots (0)
No snapshots yet. Upload your CSVs to start tracking history.
TASKS
Personal + business to-dos
My Tasks
TEST 123 persistence check
ร—
Staff / Business Tasks
No tasks yet
๐Ÿ“… COMMAND CENTER PLAN
Your calendar ยท AI project plans ยท Tasks โ€” all in one scroll
๐Ÿ“… Google Calendar
Next 30 days from your connected Google Calendar
๐Ÿ“…
Click Sync Calendar to load your Google events
AI will also scan upcoming events to suggest project plans
๐Ÿง  AI Project Planner
AI looks at your gym data + calendar โ†’ builds project plans + future ideas
๐Ÿ—‚๏ธ
No projects yet
Hit Generate Projects โ€” AI will create plans based on your gym data
๐Ÿ“‹ Tasks
Your tasks + staff tasks โ€” attach to projects to keep everything organized
๐Ÿ‘ค My Tasks
๐Ÿ‘ฅ Staff Tasks
๐Ÿ“ž QUICK PHONE
Telephone inbox ยท call log ยท AI receptionist ยท contact intake
๐Ÿค– AI Receptionist
Off โ€” calls go to your cell
When ON, AI answers and transfers if needed
Today's Calls
0
โ€” in / โ€” out / โ€” missed
Missed (need callback)
0
Tap a missed call below to call back
๐Ÿ“ฑ SMS INBOX
One inbox for every text โ€” AI Handling, Needs Attention, Closed, Dead. Every SMS the dashboard sends shows up here.
Select a conversation
๐Ÿ” SEO COMMAND
Rankings ยท Content ยท Reputation
๐Ÿ“ธ GMB PHOTOS THIS WEEK
โ€”
โ€”
๐ŸŽฏ WEEKLY PHOTO GOAL
โ€”
photos per week target
โญ Google Reviews
Avg Rating:
/ 5.0 โ€” tap to update
โ†’ Google Reviews
๐Ÿฉบ Site Health
โ€”
Run a scan below
โœ๏ธ Write Content
โญ Reviews to Reply
Unanswered: โ€”
Loadingโ€ฆ
โš™๏ธ Content Prompt Settings
Add extra instructions that get included every time content is generated โ€” promotions, seasonal offers, things to highlight, tone notes
๐Ÿ“ GMB POST EXTRA INSTRUCTIONS
๐Ÿ“ BLOG POST EXTRA INSTRUCTIONS
๐Ÿ“… Weekly Auto-Content
Runs every Monday at 8am ยท generates a blog post + GMB post ยท publishes automatically
Recent Auto-Generated Content
Loadingโ€ฆ
๐Ÿ“‹ Auto-Pilot Run History
Every Monday at 9am โ€” blog post + GMB post generated and published automatically
Recent Runs
Loadingโ€ฆ
๐Ÿ“ธ GMB Photos
Loadingโ€ฆ
Drag photos here โ†’ push directly to your Google Business Profile
๐Ÿ“ธ
Drop photos here or click to select
JPG, PNG, WEBP โ€” multiple at once OK
๐Ÿฉบ Site Health Scanner
Crawls 4 key pages ยท checks titles, meta, H1s, schema, images, word count, AI signals ยท Claude prioritizes what to fix first
๐ŸŽฏ Keywords + Drafts
๐ŸŽฏ Keyword Rankings โ€” check weekly
KeywordTargetPositionChecked
๐Ÿ“ My Drafts
Blog posts saved from the writer above. Write one โ†’ hit Save.
๐Ÿง  AI SEO Advisor
Requires API key in the Brain tab. Each button gives you a specific action plan โ€” not generic advice.
๐Ÿ”
Pick an analysis above
Gives specific steps to outrank your competition in Union County
๐Ÿšจ Open Actions
BBB Rating
C- โš ๏ธ Unresolved
Shows up when people Google you. Call to claim + respond to the complaint.
๐Ÿ“ž (609) 588-0808 ยท Monโ€“Fri 9amโ€“1pm
โ†’ BBB Profile
Go Live โ€” New Site
Staging only ยท Not pointed live
allstarbjj-new.netlify.app is ready. Point allstarbjj.com DNS to Netlify when ready to flip.
โ†’ Preview staging site
๐Ÿ“ Google Business ๐Ÿ“Š Search Console ๐Ÿ“ˆ Google Analytics โญ Yelp Business ๐Ÿ† BBB Profile ๐ŸŒ Staging Site
DAILY GRIND
3 things. Every day. No excuses.
๐Ÿ”ฅ CURRENT STREAK
โ€”
days in a row
โœ… THIS MONTH
โ€” / โ€”
days completed
๐Ÿ† BEST STREAK
โ€”
all-time record
๐Ÿ“… Monthly Grind Calendar
Full day (all 3)
Partial
Missed

๐Ÿ”ฅ Today's Mission

POST one piece of content (10 min) โ†’ REACH OUT to 5 people (15 min) โ†’ RETENTION text anyone MIA (5 min)

Thing 1 โ€” Post
One piece of content daily
IG first โ†’ Facebook. 10 minutes max.
Thing 2 โ€” Reach Out
Contact 5 people personally
Former members, trial no-converts, referrals
Thing 3 โ€” Retention
Text anyone who missed 2+ classes
Check Google Business every 3 days
WEEKLY CONTENT SCHEDULE
๐Ÿฅ‹ BELT RANKINGS
Track ranks, stripes & promotions across all programs
Loadingโ€ฆ
๐Ÿ–ฅ๏ธ KIOSK & CHECK-INS
Today's attendance ยท manage the front-desk kiosk display
๐Ÿ–ฅ๏ธ Open Kiosk Display
Today's Check-Ins
โ€”
Unique Members
โ€”
๐Ÿ“‹ Today's Attendance Log
Loadingโ€ฆ
๐Ÿ“ฐ PR HUB
Write press releases ยท manage media contacts ยท track coverage
ANNOUNCEMENT TYPE
DETAILS
PRESS RELEASE
MEDIA CONTACT INFO
NAME / TITLE
GYM NAME
EMAIL
PHONE
WEBSITE
CITY / STATE
SAVED RELEASES
No saved press releases yet.
๐Ÿ“ฃ ADS HUB
Facebook ยท Google ยท AI Brain ยท Ad Creator
โšก Facebook: Not Connected โšก Google: Not Connected
f
Facebook / Instagram
No data
SPEND
โ€”
REACH
โ€”
CLICKS
โ€”
CTR
โ€”
LEADS
โ€”
COST/LEAD
โ€”
G
Google Ads
No data
SPEND
โ€”
IMPRESSIONS
โ€”
CLICKS
โ€”
CTR
โ€”
CONVERSIONS
โ€”
COST/CONV
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COMBINED
TOTAL SPEND
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TOTAL LEADS
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AVG COST/LEAD
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TOTAL CLICKS
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TOTAL REACH
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AVG CTR
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CAMPAIGNS
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๐Ÿ“‹ REPORTS
Business Intelligence ยท Export ยท Save
๐Ÿ“…
Monthly Business Summary
Revenue, new members, cancellations, leads, conversions โ€” your month at a glance
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Lead & Conversion Report
Leads by source, conversion rate, cost per new member, follow-up status
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Member Growth Report
Sign-ups vs cancellations, net growth by month, breakdown by program
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Retention & At-Risk Report
Churn rate, who's gone quiet, at-risk members, average member lifetime
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Ad Performance Report
Facebook + Google side by side: spend, leads, cost per lead, best campaign
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Revenue Report
Monthly and quarterly revenue, by program, vs. same period last year
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Follow-Up Report
Open leads, no-shows, unconverted trials, days since last contact
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Weekly Digest
Last 7 days: revenue, new members, cancels, top lead source, action items
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Class Attendance Report
Which classes are packed, which are empty, best days and times
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Year in Review
Annual summary: total revenue, members gained/lost, best month, ad spend ROI
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Financial Summary
Total revenue, avg revenue per member, month-over-month growth, projected annual
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Revenue Trend Report
Revenue over time, growth rate, best and worst months, seasonality patterns
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Marketing ROI Report
Ad spend vs. new members, cost per acquisition, revenue generated from ads
๐Ÿ’ณ Financial Reports
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Financial Transactions
All charges, payments, and credits in a date range โ€” by type, member, and status
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AutoCharge Report
Recurring billing status, failed charges that need follow-up, EFT overview
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Financial Forecast
Projected monthly, quarterly & annual revenue based on active memberships
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Items Sold
Memberships, gear, retail products โ€” units and revenue by period
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Financial Refunds
All refunds issued โ€” amount, reason, member, refund rate vs gross
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Gross Financial History
Monthly gross revenue, refunds, net โ€” up to 24 months, YoY growth
๐Ÿ’พ SAVED REPORTS
No saved reports yet โ€” run a report and click Save.
๐Ÿ“ฆ INVENTORY
Equipment ยท Supplies ยท Purchase Orders
TOTAL ITEMS
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TOTAL VALUE
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LOW STOCK
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CATEGORIES
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Business Brain
Live data ยท Ask anything
Hey Coach ๐Ÿ‘‹ I'm Mia โ€” ask me anything about the business. Leads, follow-ups, content, calls, KPIs. I've got your live data.
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